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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Kleymeyer

October 15, 2026

5  out of  5
rating by David Kleymeyer
"Josh was extremely helpful and very kind. He explained multiple relevant options and helped me find the right fit"
We responded:
"Thank you so much for your 5-star review! I love to hear how Josh has provided such a positive experience and took the time to explain your insurance options to help you find the coverage that best fits your needs. At our State Farm agency, we believe finding the right insurance should be simple, informative, and personalized—not a one-size-fits-all approach.

Whether you're exploring auto insurance, home insurance, renters insurance, life insurance, or reviewing your current policies, our team is committed to providing knowledgeable, friendly service and helping you make confident decisions. We truly appreciate your trust in Josh and our agency, and we look forward to being here whenever you need us!"
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Hasan Amin

October 6, 2026

4  out of  5
rating by Hasan Amin
"I recently spoke with Josh from State Farm insurance , and the experience was genuinely excellent. He was friendly, knowledgeable, and took the time to explain every detail clearly. I appreciated how patient he was in answering my questions and how smoothly he guided me through my options. It felt like he truly cared about helping me find the right coverage. Highly recommend his service."
We responded:
"Thank you so much for taking the time to share your experience, we really appreciate your review! I'm thrilled to hear that Josh provided excellent service and took the time to clearly explain your insurance options, answer your questions, and help you feel confident about finding the right coverage.

Our State Farm agency believes great insurance service is about more than just a policy—it’s about listening to our customers, understanding their needs, and providing knowledgeable, personalized guidance. We’re grateful for your recommendation and appreciate the opportunity to help with your insurance needs. Josh and our entire team look forward to being here whenever you need us!"
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JOSE FERNANDEZ

September 23, 2026

5  out of  5
rating by JOSE FERNANDEZ
"She’s the absolute best in the insurance industry, very caring, professional and knowledgeable. Quick responding is an understatement!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. Providing caring, professional, and knowledgeable service with quick responses is our top priority. Your feedback motivates us to continue delivering the best in the insurance industry. We truly appreciate your support!"
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Michael J Patti

September 21, 2026

5  out of  5
rating by Michael J Patti
"Jenny Leigh and Josh Pinckney have been a tremendous help. I needed a question regarding my auto insurance before going on vacation, and she was able to jump on a quick call to accommodate me. Also, every year during renewal time, she fulfills my request to review my auto policy line to make sure I have what is needed. I highly recommend Jenny and the team at State Farm."
We responded:
"Thank you for the amazing 5-star review, Michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Glad Jenny could help with your auto insurance question before your vacation, right when you needed it. We appreciate you trusting us each year during your renewal to review your auto policy line and make sure you still have the coverage you need. Your recommendation of Jenny and the Brandy Whiteside State Farm team means a lot—thank you again for choosing us!"
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Cameron Sweet

September 16, 2026

5  out of  5
rating by Cameron Sweet
"Joshua was super helpful and made sure everything was taken care of on today's call."
We responded:
"Thank you so much for the 5-star review! I'm so glad Josh was able to provide helpful, efficient service and make sure everything was taken care of during your call. Our State Farm team takes pride in answering questions, reviewing insurance needs, and making the process as easy as possible for our customers. We truly appreciate your trust in our agency and look forward to helping with your auto insurance, home insurance, renters insurance, life insurance, and other insurance needs in the future!"
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Shann P

September 16, 2026

5  out of  5
rating by Shann P
"Brandy found us a wonderful rate for our young driver. We shopped several options for car insurance for an 18 year old male and Brandy found us the best rate and coverage and offered great personalized customer service. We will continue to work with her for our insuring needs."
We responded:
"Thank you so much for the wonderful 5-star review! It was a pleasure helping your family find the right car insurance coverage for your young driver. We know adding an 18-year-old driver can bring questions about auto insurance rates, coverage options, and finding the right balance between protection and cost, so I’m especially glad we could help you find a great option for your family.
Providing personalized service and helping our customers understand their insurance choices is incredibly important to our State Farm agency. Thank you for trusting us with your auto insurance needs and for choosing to continue working with our team. We truly appreciate your business and look forward to being here for all of your future insurance needs!"
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Dominga C

September 11, 2026

5  out of  5
rating by Dominga C
"Brianna helped me with my daughter’s claim as she was having a difficult time with the process. Brianna did not have to do this as the claim was in a different region . She went way beyond her duties. Brianna is a valuable asset to State Farm.
I also must thank Josh as he gave me additional help."
We responded:
"Thank you so much for your glowing 5-star review! I'm incredibly proud to hear how Breanna went above and beyond to help your daughter navigate the insurance claims process, even when the claim was being handled in a different agency. Having someone you can turn to for guidance when dealing with a car insurance claim can make such a difference, and providing that kind of personalized customer service is exactly what our State Farm agency strives for.

We’re also glad Josh was able to provide additional assistance when you needed it. Thank you for recognizing Breanna and Josh and, most importantly, for trusting our team to be there for your family. We truly appreciate your business and look forward to helping with your insurance needs for years to come!"
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Kayla Chalmers

August 24, 2026

5  out of  5
rating by Kayla Chalmers
"We have worked with Brandy Whiteside at State Farm for years, and she has been absolutely wonderful. She is always looking for ways to help us get the best coverage while finding every possible opportunity to save on our premiums.

She was especially helpful as our three children became drivers. Anyone who has insured young drivers knows how expensive that can be, but Brandy continually worked with us to find the best rates and available discounts while they were still on our policies. Then, as they became adults, she helped each of them transition onto their own auto policies at very competitive rates.

She also helped our married daughter with renters and auto insurance and has been a valuable resource when she had questions about life insurance.

Most recently, our 21-year-old son had a claim, and we were having a very difficult time finding a reasonably priced policy for him on his own. Brandy somehow worked her magic and was able to get him coverage at a rate that was lower than anything we found from other insurance providers.

Brandy is knowledgeable, responsive, and genuinely works hard to find the best options for her customers. She has taken care of our family through many different stages of life, from teenage drivers to adult policies, and we can’t recommend her highly enough. She’s fabulous at what she does!"
We responded:
"Thank you for the 5-star review of Brandy Whiteside’s team - we really appreciate your kind words! We’re truly grateful you and your family have trusted State Farm—especially through so many important milestones, including teenage drivers and claims.

Finding the best coverage and discounts for auto insurance when drivers are young (and then helping each person transition onto their own policy later) is exactly what Brandy focuses on, and values being helpful and responsive. It’s great that she was able to assist with renters and auto insurance as well, and that she helped with life insurance questions along the way.

We appreciate your recommendation and the opportunity to support you as your needs change. If there’s ever anything you’d like us to review—coverage limits, discounts, or policy options—please don’t hesitate to reach out. Thanks again!"
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Andrew Mackinnon

July 31, 2026

5  out of  5
rating by Andrew Mackinnon
"Josh was great answered all questions and true sales man with all the buy ups. Explained it all well. Very happy. Will send more his way thanks Andy"
We responded:
"Thank you so much, Andy, for your fantastic 5-star review and for recommending Josh! We're so glad he took the time to answer all of your questions, clearly explain your coverage options, and help you choose the insurance protection that best fits your needs. We believe every customer deserves to understand their options so they can make confident decisions. Your referrals will mean the world to us and we'd love to take care of them. Whether it's auto insurance, home insurance, renters insurance, life insurance, or finding the right coverage at a great value, we're always here to help. Thank you again for trusting our State Farm agency—we truly appreciate your support and look forward to helping your friends and family as well!"
Profile photo of maria cristina Vella

maria cristina Vella

July 31, 2026

5  out of  5
rating by maria cristina Vella
"Joshua was super knowledgeable and incredibly helpful with explaining every detail about my renter's insurance!
THANK YOU!!!"
We responded:
"Thank you so much for your 5-star review, Maria! We're thrilled to hear that Joshua took the time to explain every detail of your renters insurance and made the process easy to understand. Providing knowledgeable, personalized service is what the Brandy Whiteside State Farm team strives for every day. We truly appreciate you trusting us with your insurance needs. If you ever have questions about auto insurance, home insurance, life insurance, or bundling your policies to save money, we're always here to help. Thank you again for your kind words and for being part of our State Farm family!"
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Jeanne LaGesse Muller

July 25, 2026

5  out of  5
rating by Jeanne LaGesse Muller
"When I called SF to make some significant changes to my family's Auto policy, Josh was receptive and helpful. He clearly is very knowledgeable about and dedicated to the work he does."
We responded:
"Thank you so much for your 5-star review, Jeanne! I'm glad to know Josh was able to help you make important changes to your family’s auto policy. He is dedicated, knowledgeable, and ready to guide you through every step. I appreciate your trust in my team, we're committed to making insurance simple and stress-free—thanks again for choosing us!"
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Jodey Woody

July 6, 2026

5  out of  5
rating by Jodey Woody
"I’m honestly at a loss for words to fully express my gratitude for Josh Pinckney. When I first reached out to State Farm about insuring a tiny home I’d just bought, I was met with dismissiveness—laughter, even being hung up on by other companies. But Brandy and Josh have been nothing short of extraordinary. As I write this, I’m on the verge of tears—thanks to them, I not only have renters insurance for my tiny home, but I also have life insurance and motorcycle coverage. And I’m already planning life insurance for my father—and likely the rest of my family. Knowing Josh is there gives me such peace—I’m no longer worried about my significant other on his daily motorcycle rides to work. Josh’s knowledge, his patience, and the way he explained every detail left me confident—never pressured. You can tell he loves what he does. I feel like we’ve become friends, and I hope we stay connected for years. And, bonus—we both share a love for science! Thank you, Josh, and thank you, State Farm. This is so much more than just insurance—it’s a new outlook on my future. As I always say, smile always 💚"
We responded:
"Wow Jody! I’m at a loss for how to say thank you for such a glowing review! It gave me chills reading it, and this is exactly why we love what we do. We care for people first. I would say our calling is to be caretakers, educators, and helpers; our vocation just happens to be insurance. I’m so glad Josh is part of my State Farm family, and I’m so glad you are too! "
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carlos galloso vasquez

July 3, 2026

5  out of  5
rating by carlos galloso vasquez
"Joshua was a great help when i was in a big bind and helped me set up my insurance to move into my apartment on time! Thank you so much!"
We responded:
"Thank you so much for the 5-star review, Carlos! I'm thrilled to hear that Josh was able to help you get your insurance set up in time for your apartment move-in. When you’re in a bind, having the right support matters—so we really appreciate you trusting us. We're here to help!"
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Evan Sandoval

June 18, 2026

5  out of  5
rating by Evan Sandoval
"Called me, I didnt have time to do everything online. She got me set up and ready to go with some good discount! Customer services at its finest, straight forward!"
We responded:
"Thank you so much for the 5-star review, Evan! You're right—sometimes getting everything set up with insurance is best done with real help from a human insurance agent, especially when time is tight. I'm glad we could get you ready to go and find some great discounts. Straightforward guidance and excellent customer service are what we aim for every day. Call or text us anytime you need help with your policies."
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Guy Schlueder

June 18, 2026

5  out of  5
rating by Guy Schlueder
"I have had State Farm Insurance most of my life. Many years with Brandy Whiteside and also with Josh Pinckney. I highly recommend them both if you are in search of a State Farm Insurance agent."
We responded:
"Thank you so much for the 5-star review! I'm so grateful for your loyalty to State Farm and for the recommendation to me and my team. We’re here for you! "
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Lee Easter

June 15, 2026

5  out of  5
rating by Lee Easter
"Josh Pinckney was very helpful in reviewing my auto insurance with me."
We responded:
"Thanks, Lee! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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J Vit

June 11, 2026

5  out of  5
rating by J Vit
"Josh was incredibly helpful and patient with getting auto insurance setup.
He provided useful information and I felt that he truly had our best interest in mind during the entire process.
Would absolutely recommend working with this office!"
We responded:
"Thank you for your kind review of Josh and the Brandy Whiteside State Farm Agency. I'm so glad to hear about your great experience with us and we're ready to assist next time you need us. "
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Franceli Espino

June 10, 2026

5  out of  5
rating by Franceli Espino
"State farm is amazing there are always there to help me out! Special thanks to Josh for getting me the best deal that there was for me."
We responded:
"Thank you for the 5-star review! I'm so glad you feel supported—my team at Brandy Whiteside State Farm Agency is proud to provide fast, friendly insurance help whenever you need it. Thank you for recognizing Josh—I'm so glad he was able to help you secure the best deal. We truly appreciate your trust and can’t wait to help you again.

Special thanks to Josh for helping you get the best deal. We appreciate you!

"
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Austin Chadwick

June 8, 2026

5  out of  5
rating by Austin Chadwick
"Brandy and her team have always been so helpful, courteous, effective, and understanding. I don't reach out often, but when I do I'm always happy and today especially has been a weight of dread lifted from my shoulders! JOSH is the best! I've been in weeks of turmoil and stress over vehicular issues and repairs, and I was scared to call insurance in case it wasn't in my coverage, but Josh alleviated every worry, informed me of my coverage and the likelihood of what I could look forward to. Truly a godsend, give this man a raise! I'll be conferring with him for more in the future!"
We responded:
"Thank you for the awesome review, Austin! I agree with you, Josh is the best, I'm lucky to have him on my team. I'm so glad he could be helpful when you needed it most, clearly explaining your auto insurance coverage and what to expect with the claims process. We know dealing with car issues can be stressful—so hearing that a weight was lifted from your shoulders means everything to us. We’re here for you!"
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Keith Cordova

June 3, 2026

5  out of  5
rating by Keith Cordova
"I love working with Brandy and her team. They always have what’s important to me as their priority and will help with finding the best solution even if it’s not with them. They are very helpful and have a lot of experience that they pull from to be able to help."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandy Whiteside’s Team! We truly appreciate your kind words and work hard to bring solutions to our customers each and every day. "
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diene zingapan

June 1, 2026

5  out of  5
rating by diene zingapan
"I appreciate Jenny Leigh's help in setting up our vehicle insurance. She was incredibly patient while explaining my options and ensured that both my husband and I have the appropriate coverage. We truly value her help in securing our policy. Thank you."
We responded:
"Thanks for the great review, Diene! I'm so glad to hear Jenny was able to help you set up your vehicle insurance and ensure you both had the appropriate coverage. She really shines as an educator when it comes to insurance. We truly appreciate your trust and support! "
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Cloe scull

May 27, 2026

5  out of  5
rating by Cloe scull
"I very happily switched to State Farm after my talk with Josh, he was not only incredibly helpful and knowledgeable but a delight to talk to as well! I highly recommend not only State Farm but this branch in particular for all things insurance!"
We responded:
"Thanks for the 5-star review, Cloe! I'm happy to hear Josh was helpful to you and knowledgeable as you switched to State Farm. We pride ourselves on educating our customers and providing better coverage and better prices. I truly appreciate your recommendation of Brandy Whiteside State Farm Agency for all your insurance needs!"
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Jesse Gilliam

May 27, 2026

5  out of  5
rating by Jesse Gilliam
"Brandy Whiteside with Statefarm is the best. She's friendly, helpful, and responds quickly when I have a question. I highly recommend her."
We responded:
"Thanks so much for your review, Jesse! I appreciate your kind words. It means a lot to us and we strive to provide excellent service, friendly support, fast responses, and helpful guidance to all our customers. Thanks again for your recommendation and your trust in me and my team!"
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Susan Ellis

May 21, 2026

5  out of  5
rating by Susan Ellis
"Josh Pinckney assisted me today by discontinuing my umbrella policy, and reworking my rental and auto policies. I will have better coverage and save money each month. I’m a happy camper! I love Brandy Whiteside’s office. They are always friendly and willing to help."
We responded:
"Thanks so much for the 5-star review, Susan! I'm thrilled to hear Josh helped you rework your rental and auto coverage so you can get better protection and save money each month. I truly appreciate your kind words about all of us on the Brandy Whiteside’ team—our team is here to make things easy and help whenever you need it. 😊"
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McLaren Vaughn

May 19, 2026

5  out of  5
rating by McLaren Vaughn
"Josh Pinckney Was incredibly helpful helping set up our daughter as a new driver on our insurance. We were able to save money by updating some older policies and streamlining our account."
We responded:
"Thank you so much for the fantastic 5-star review! I'm so happy to hear that Josh was so helpful in setting up your new teen driver and was able to find additional savings by updating and streamlining your insurance policies. We truly appreciate you choosing Brandy Whiteside State Farm Agency in Austin, TX! "